Shipping

Orders are shipped within 24 to 48 hours from the time the order is placed, excluding weekends and holidays.  Cut off time for the 24-48 hour period is 4:00 p.m. EST.  When your order is shipped, you will receive an email with your tracking number.  Orders are shipped USPS, Priority Mail.

Back Orders

Back Orders are shipped within 10 days of purchase date and shipping cost is at our expense.

Return Policy

We will allow returns within 10 days of purchase if the product is unopened.  We do not accept returns on opened product unless there is an error on our part.   The product must be returned to us unopened upon receipt of which we will issue a refund check.   If there is any damage to your shipment, you must contact us within 10 days of receipt of your shipment so that we may file a claim with USPS and we will reship your order.  Proof of damage is required by photo.  Email photo to carol@medessentialoils.com.